At Royal Casino's players' club we provide services such as reward points, tiered membership levels, complimentary services, cashback or rebates, exclusive events, personalized offers, online benefits, and customer support. Members can earn rewards based on their gaming activities and enjoy various perks and privileges.
CAREER OPORTUNITIES
- Floor Supervisor
- Hostess/Host
JOB DESCPRIPTION - HOST/HOSTESS
Division/ Department Casino - Players club
Reports To Floor Supervisor
Job Allocation Casino
JOB PURPOSE
Our hosts greet guests as they enter, answer any questions they may have about the casino or its offerings, and generally act as a liaison between the guest and the business. Our Hosts also lead our promotions and are the MC's for Royal Casino Curacao.
RESPONSIBILITIES & DUTIES
• Providing customer service to ensure that players have a positive experience at the casino
• Explaining rules of games to players and monitoring game play to ensure that the rules are followed
• Encouraging guests to meet certain spending requirements in order to qualify for special offers or rewards programs
• Informing players of offerings, upcoming events or promotions at the casino
• Monitoring the behavior of guests to identify signs of intoxication or other issues that may lead to disturbances or security concerns
• Announce events and activities on the Mic
• Other related tasks and responsibilities
JOB QUALIFICATIONS
• Education: Post secondary education and experience in Hospitality and/or Marketing
• Fluent in English, Spanish, Dutch, Papiamentu
Requirements